market research

Build Your Agency's Marketing Strategy By Understanding Your Clients' 2021 Marketing Goals

Build Your Agency's Marketing Strategy By Understanding Your Clients' 2021 Marketing Goals

The S2 Research Marketing Agency and Client Goals, Objectives and KPIs survey measured how both clients and communications firms feel about marketing measurement in 2021. The survey revealed several insights that, when employed in a marketing agency setting, can help those teams attract and retain more clients, and produce more meaningful marketing (as valued by the clients) as a result.

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How to Measure Customer Experience to Make Your Marketing Better

How to Measure Customer Experience to Make Your Marketing Better

I’ve always been a fan of measuring customer experience. The concept makes sense - we’re measuring the entire process behind the hows and whys of why people are doing business with us. When Paula Y reached out to talk about The Scrappy Entrepreneur Podcast, we quickly worked into a really great discussion about the importance of customer experience market research within the worlds of marketing and business. You’re going to dig it!

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Marketing in the New Normal: 12 insights from the future!

Marketing in the New Normal: 12 insights from the future!

The Corona Virus has impacted the entire planet, and practically every marketer along with it. Now it’s starting to look like we might be on our way out of the woods (granted, there’s a good chance there’s a whole new set of woods on the other side) and we’re entering the semi-post-Covid world everyone’s already dubbed ‘The New Normal.’ What does The New Normal look like for marketers? Well, until we have a time machine (I’m looking at you Doc Brown!), our best bet is to look at the great clues and data that’s out there.

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The 6 Step Checklist for Transitioning Your In-Person Event to Virtual

The 6 Step Checklist for Transitioning Your In-Person Event to Virtual

The pandemic continues to wreak havoc on the normal way of life around the world, and for marketers hosting in-person events, the changes have never been more real. Many event organizers have been forced to cancel their meetings and presentations, and several of those are transitioning to virtual, digitalized versions of the events instead.

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Talking Creativity and Market Research with Alex Raffi

Talking Creativity and Market Research with Alex Raffi

Creative Director Alex Raffi invited me this week to an interview on his show, Creative Courage, and we ended up having an awesome conversation! If you’ve followed my blog for a while, you know that I believe the link between research and creativity is huge, and that’s exactly what we got to talk about in this incredible interview.

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